Return Policy – 14 Days
At Bazar Tifinagh, we want you to love your handmade piece. If for any reason you’re not fully satisfied with your purchase, you have 14 days after receiving your order to request a return.
To initiate a return, please email us at [email protected] or log into your customer account and click “Request Return”.
To be eligible for a return:
- Dmaged Product : When your recive Product damaged
The item must be in original condition : unused, unworn, with tags, and in its original packaging.
You must provide the receipt or proof of purchase.
Return address:
DRB EL KAHOUAJI NO 5 SYBA MARRAKECH Morocco
+212663838139
✉ [email protected]
Once your return request is approved, we will send you the return shipping details. Please do not return items without prior authorization, as they will not be accepted.
❌ Order Cancellation – Within 2 Days
Changed your mind? No problem! Orders can be canceled within 2 days of placement. To request cancellation, contact us at [email protected] with your order number. After this window, your order may already be in preparation or shipment and cannot be canceled.
Damages & Issues
Please inspect your items upon delivery. If your item arrives damaged, defective, or incorrect, contact us immediately so we can evaluate the issue and resolve it quickly.
Non-Returnable Items
We do not accept returns for:
Customized or personalized items
Sale or clearance items
Gift cards
Items damaged after delivery or used
If you’re unsure about an item’s eligibility, contact us before initiating a return.
Exchanges
Want a different item? The best way is to return the original and place a new order once your return is approved. (In this Case We Can apply Extra Fees)
Refunds
Once we receive and inspect your return, you’ll be notified of the approval status. If approved, your refund will be issued to your original payment method within 10 business days.
If more than 15 business days have passed since approval and you haven’t received your refund, please contact us at
- [email protected].
- Phone : 212663838139