Shipping Policy

Free Worldwide Shipping, Fast, Reliable & Carbon-Neutral

We proudly ship all orders directly from our studio in Marrakech or our fulfillment hub in the UK, using trusted carriers like DHL Express, FedEx Priority, and Aramex. All shipments are fully insured and travel carbon-neutral, with sustainability in mind.

Region Carrier Processing Transit* Duties & Taxes
USA / Canada DHL Express 1–2 business days 15–25 business days Included (DDP)
EU / UK FedEx Priority 1–2 business days 15–26 business days Included (IOSS / GB)
GCC Aramex 1–3 business days 20–40 business days Included
Rest of World EMS Post 2–3 business days 15–23 business days Buyer pays local duties

Note: For Pro Express Shipping (3–7 days), you can request this service, but additional fees may apply.

Packaging & Quality Control

Every rug from Bazar Tifinagh is:

  • Professionally washed

  • Thoroughly vacuumed

  • Carefully inspected for quality

We roll rugs face-in and seal them in double-layer waterproof packaging to ensure they arrive in perfect condition.

Order Tracking

Once your shipping label is created, you’ll automatically receive a tracking link by email. You can also track anytime using the “Track My Order” section on our website.

Late or Lost Parcels

If your parcel is more than three business days late beyond the maximum delivery timeframe, please contact us immediately at [email protected]. We will initiate a priority investigation with the carrier to resolve the issue swiftly.

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